PAYMENT AND CANCELLATION POLICY

A 50% deposit is required to reserve your event date and time. The remaining balance is due 7 days prior to the event. Events booked within 7 days of the event date require payment in full at the time of booking. If your cancellation request is more than 7 days from your event:  Fun Factory Events ATX will gladly refund the balance you paid except for the deposit.  **Please note: Deposits are non-refundable. ** If your cancellation request is within 7 days of your event:  Fun Factory Events ATX will provide **two options** regarding the payment already made on your behalf.  --- OPTION 1  Transfer Full Payment to Your Next Event Fun Factory Events ATX will hold onto the full payment and transfer those funds to your next event. With this option, we are happy to schedule your next event and keep the pricing of your original invoice the same. This helps protect you if the cost of equipment or services increases in the future. In conclusion: The rescheduled event will be paid in full provided the location, equipment, rental package, and event duration remain the same as the original invoice.  --- OPTION 2  50/50 Split Refund Fun Factory Events ATX will retain half of the payment already made and refund you the other half. If you choose to rebook at a later date, pricing will be based on current rates and availability. The original invoice pricing will not be guaranteed, and costs may be higher if rental rates increase in the future.